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Terms of Service

Last updated: January 15, 2025

These Terms of Service ("Terms") govern your use of VidPlug"s website and services. By accessing or using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using VidPlug, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

VidPlug provides an interactive video commerce platform that allows businesses to create shoppable videos with clickable hotspots, analytics, and e-commerce integrations. The service includes video hosting, interactive features, analytics dashboard, and various tools for video commerce optimization.

3. Account Registration

To use VidPlug, you must:

  • Create an account with accurate and complete information
  • Be at least 18 years old or have parental consent
  • Be responsible for maintaining the security of your account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use VidPlug to:

  • Upload or distribute any unlawful, defamatory, or fraudulent content
  • Violate any intellectual property rights
  • Distribute viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use the service for any illegal purposes
  • Resell or redistribute the service without authorization

5. Content and Intellectual Property

Your Content

You retain all rights to the content you upload to VidPlug. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing our services.

Our Intellectual Property

VidPlug and its original content, features, and functionality are owned by VidPlug, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment Terms

For paid plans:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • You are responsible for all applicable taxes
  • Failure to pay may result in service termination

7. Service Level Agreement

We strive to maintain 99.9% uptime for our service. However, we do not guarantee uninterrupted access and are not liable for any downtime or service interruptions.

8. Privacy and Data Protection

Your use of VidPlug is also governed by our Privacy Policy. We are committed to protecting your privacy and handling your data in accordance with applicable laws.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIDPLUG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless VidPlug, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

VidPlug, Inc.

Email: connect@vidplug.io

Address: 123 Commerce Street, Suite 100, San Francisco, CA 94105