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Privacy Policy

Last updated: January 15, 2025

At VidPlug, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Payment information (processed securely through our payment providers)
  • Company information
  • Any other information you choose to provide

Usage Information

We automatically collect certain information when you use VidPlug:

  • Log data (IP address, browser type, operating system)
  • Device information
  • Video viewing analytics and interaction data
  • Performance metrics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With your consent: We may share your information with your explicit consent
  • Service providers: We work with third-party companies that help us provide our services
  • Legal requirements: If required by law or to protect our rights
  • Business transfers: In connection with any merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.

7. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for international transfers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

VidPlug, Inc.

Email: privacy@vidplug.io

Address: 123 Commerce Street, Suite 100, San Francisco, CA 94105

Phone: +1 (888) VID-PLUG